Talk to us
One address reaches us. What you say in it decides how fast we can help.
What to write about
Help with the software
Something is not working, a figure looks wrong, or you cannot find where to do a thing. Tell us the business you were in and what you were trying to do — it is the difference between a same-day answer and a week of questions.
A security problem
Report it to us before disclosing it anywhere else, with enough detail to reproduce it. What we already do to keep books separate is set out on the Security page.
Read about security →Your data, or your clients’ data
Access, correction, export or deletion requests, and questions about who controls what. The Privacy Policy sets out the answer in full, including the fact that captured documents are read by an AI provider.
Read the privacy policy →The company behind it
Alevate Books is bookkeeping and accounting software operated by UKPACKAGES LIMITED, a company registered in England and Wales.
12 Constance StreetLondon E16 2DQ
United Kingdom
The software is built for businesses in Pakistan and the UAE. Post reaches the registered office above; email is faster.